FAQS

Our FAQs address commonly asked questions. If your question has not been answered, please do not hesitate to contact the team on (03) 9489 4888 or submit an enquiry.

What information do you need to provide a quote?  

To be available to provide you with the most accurate pricing we do need to know your venue, event date, event time and approximate guest numbers. An indicative budget is also helpful as it allows us to provide you with the best possible proposal to suit your needs.  

Where can I see your price list?

With such an incredibly large collection, all of which can be customised to suit different event needs, we like to discuss our Clients needs directly. As a starting guide, centrepieces are priced from $65 ex GST. If you are ready to start discussing your needs contact us today on (03) 9489 4888 or complete the online enquiry form.

Is there a minimum hire amount? 

Yes, there is a minimum styling spend of $3,000 for Corporate Events and $4,000 for Weddings. This price excludes labour, delivery and GST costs. 

Can I view the centrepieces and furniture?  

Yes, we offer appointments from 12pm – 8pm Tuesday to Thursday. Please call (03) 9489 4888 to arrange an appointment.  

Do you offer delivery and collection? 

Yes. During the pre-booking process we will discuss your design concept, then on the event date we will deliver and set up the hired items as agreed. We will then return post-event to collect the items. Delivery and collection is an additional cost and will be reflected on your booking invoice.  

Our table numbers have changed – can I update my order? 

Yes. We will contact you two weeks prior to your event date to reconfirm your table numbers. If your numbers change less than two weeks from your event date, we will try our best to assist however we cannot guarantee availability and there may be additional charges. This is outlined in our Terms & Conditions, which is provided with your booking deposit.  

What areas do you service? 

We have warehouses in Sydney and Melbourne, with Brisbane opening soon. We are more than happy to travel and can discuss this with you upon your enquiry.  

What happens if something gets broken, damaged or is missing? 

With over 20 years in the events industry, we understand that these things can happen however all associated costs will need to be passed on to the Hirer. This is detailed further in our Terms and Conditions.